Kumar Alok
Organizational Behavior and Human Resource Management · 2013
A researcher in the Science corpus: 1 paper; trusts 3 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 12 citations into it
- Marketing — 7 citations into it
Whom Kumar Alok trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Javier Reynoso
- J. Castañeda
- Chung-Yu Wang
- Jagdip Singh
- Roger C. Mayer
- Christian Homburg
- R. Chun
- Norizan M. Kassim
- Riadh Ladhari
- Toyin Clottey
Who trusts Kumar Alok overall
Papers from Kumar Alok's perspective
Ordered by how strongly the researchers Kumar Alok trusts endorse each paper. Same corpus, a different order for every researcher.
- Agency and trust mechanisms in consumer satisfaction and loyalty judgments
- The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty
- Bank service quality: comparing Canadian and Tunisian customer perceptions
- Personal characteristics as moderators of the relationship between customer satisfaction and loyalty—an empirical analysis
- The effect of perceived service quality dimensions on customer satisfaction, trust, and loyalty in e‐commerce settings
- DRIVERS OF CUSTOMER LOYALTY IN A RETAIL STORE ENVIRONMENT
- Satisfaction: A Behavioral Perspective on the Consumer
- Service quality, perceived value, corporate image, and customer loyalty in the context of varying levels of switching costs
- The influence of corporate character on customers and employees: Exploring similarities and differences
- Relationship Between Customer Satisfaction and Loyalty on the Internet
Their papers
- The Antecedents of Customer Loyalty: An Empirical Investigation in Life Insurance Context (2013) — 175 citations