L. Petruzzellis
Organizational Behavior and Human Resource Management · 2010
A researcher in the Science corpus: 1 paper; trusts 7 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 16 citations into it
- Education — 10 citations into it
- Marketing — 8 citations into it
Whom L. Petruzzellis trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Kevin Elliott
- Øyvind Helgesen
- Dooyoung Shin
- Geoffrey N. Soutar
- John R. Rossiter
- Glen L. Urban
- Sanjeev Agarwal
- F. Maringe
- Tim Mazzarol
- Michael Stodnick
Who trusts L. Petruzzellis overall
Papers from L. Petruzzellis's perspective
Ordered by how strongly the researchers L. Petruzzellis trusts endorse each paper. Same corpus, a different order for every researcher.
- The Evolution and Future of National Customer Satisfaction Index Models
- STUDENT PERCEPTIONS OF SERVICE QUALITY IN A UK UNIVERSITY BUSINESS AND MANAGEMENT FACULTY
- The one number you need to grow. (Harvard Business Review)
- Students’ preferences for university: a conjoint analysis
- Student Satisfaction: An alternative approach to assessing this important concept
- Perceived Value: Mediating Role of Perceived Risk
- ¿Push-Pull¿ Factors Influencing International Student Destination Choice
- Student Satisfaction and Retention: A Conceptual Model
- Reputation in Relationships: Measuring Experiences, Emotions and Behaviors
- Using SERVQUAL to Measure the Quality of the Classroom Experience
Their papers
- Educational value: how students choose university: Evidence from an Italian university (2010) — 138 citations