Moshe Davidow

Organizational Behavior and Human Resource Management · 2000–2005

A researcher in the Science corpus: 3 papers; trusts 4 researchers and is trusted by 32 researchers here, as inferred from the citation graph.

Subfields

Whom Moshe Davidow trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Tor Wallin Andreassen
  2. James G. Maxham
  3. Ronald D. Anderson

Who trusts Moshe Davidow overall

  1. Katja Gelbrich
  2. Alex M. Susskind
  3. Holger Roschk
  4. Ana Javornik
  5. Ana Belén del Río-Lanza
  6. S. Kaiser
  7. Xiang Li
  8. Anna S. Mattila
  9. Bård Tronvoll
  10. K. Schoefer

Papers from Moshe Davidow's perspective

Ordered by how strongly the researchers Moshe Davidow trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Service recovery's influence on consumer satisfaction, positive word-of-mouth, and purchase intentions
  2. The effect of customers' emotional responses to service failures on their recovery effort evaluations and satisfaction judgments
  3. The Effect of Perceived Justice and Attributions Regarding Service Failure and Recovery on Post-Recovery Customer Satisfaction and Service Quality Attitudes
  4. From Disgust to Delight
  5. An investigation into whether complaining can cause increased consumer satisfaction
  6. A Bayesian Network Model of the Consumer Complaint Process
  7. The Bottom Line Impact of Organizational Responses to Customer Complaints
  8. TOWARD AN UNDERSTANDING OF INEQUITY.
  9. Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies
  10. The Internet-of-Things: Review and research directions

Their papers