H. Zourrig
Social Psychology · 2009–2016
A researcher in the Science corpus: 2 papers; trusts 4 researchers and is trusted by 3 researchers here, as inferred from the citation graph.
Subfields
- Social Psychology — 22 citations into it; #9,754 of 15,694 by trust here, #9,664 by citations
- Organizational Behavior and Human Resource Management — 20 citations into it
- Sociology and Political Science — 13 citations into it; #14,430 of 22,756 by trust here, #12,801 by citations
Whom H. Zourrig trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts H. Zourrig overall
Papers from H. Zourrig's perspective
Ordered by how strongly the researchers H. Zourrig trusts endorse each paper. Same corpus, a different order for every researcher.
- Getting even or moving on? Power, procedural justice, and types of offense as predictors of revenge, forgiveness, reconciliation, and avoidance in organizations. (Journal of Applied Psychology)
- Angry customers don't come back, they get back: The experience and behavioral implications of anger and dissatisfaction in services
- Outraged Consumers: Getting Even at the Expense of Getting a Good Deal
- Vengeance is mine: Narcissism, vengeance, and the tendency to forgive
- The Price is Unfair! A Conceptual Framework of Price Fairness Perceptions
- Culture: A Fundamental Context for the Stress and Coping Paradigm
- Justice perceptions of complaint-handling: a cross-cultural comparison between PRC and Canadian customers
- Diffusing Customer Anger in Service Recovery: A Conceptual Framework
- Work-family conflict and job withdrawal intentions: The moderating effect of cultural differences
- A REVIEW OF FORGIVENESS PROCESS MODELS AND A COPING FRAMEWORK TO GUIDE FUTURE RESEARCH
Their papers
- Consumer revenge behavior: A cross-cultural perspective (2009) — 203 citations
- Shopping well-being: Is it just a matter of pleasure or doing the task? The role of shopper's gender and self-congruity (2016) — 118 citations