Using Mentoring and Storytelling to Transfer Knowledge in the Workplace

By W. Swap, D. Leonard, Mimi Shields, Lisa Abrams. Journal of Management Information Systems, 2001

812 citations recorded by the source corpus.

Subfields: Applied Psychology, Experimental and Cognitive Psychology, Social Psychology

View Paper: https://www.semanticscholar.org/paper/f6c1c46a014bded6cb31c43d4d4bf3f92c5b7487

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In Applied Psychology

Andrew Neal

In Experimental and Cognitive Psychology

In Social Psychology

Citations in the corpus

Individual and organisational unlearning: directions for future research (2005, background): “Tsang (1997) is critical of organisational learning and the learning organisation research agendas, commenting ‘.”
Determinants of knowledge sharing in a public sector organization (2013, background): “Employees often share knowledge unconsciously through informal interactions (Swap et al., 2001; Taminiau et al., 2009).”
“Living the brand”: brand orientation in the business‐to‐business sector (2010, background): “The artefacts in question are the tangible symbols, such as uniforms or “stories” (Swap et al., 2001), which reflect and reinforce the positioning of the brand.”
Globalizing retail: conceptualizing the distribution-based transnational corporation (TNC) (2005, background): “7 Each of these forms of face-to-face interaction offer important ‘corporate socialization mechanisms’ (Gupta and Govindarajan, 2000) for transferring rich amounts of tacit information throughout a company (Swap et al., 2001).”
Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination (2003, background): “[88] and provide various learning means such as education, training, and mentoring [112, 113].”
Making sense of sensemaking narratives (2008, background): “Relatedly, there is a growing literature on how narratives carry a community’s ‘common-sensical stock of knowledge’ (Patriotta, 2003a: 354) and facilitate knowledge sharing in organizations (Orr, 1990, 1996; Schreyogg & Koch, 2005; Snowden, 2000; Swap, 2001).”
Knowledge management, decision-making style and organizational performance (2017, background): “According to Swap, Leonard, Shields, and Abrams (2001), organizations need to adopt learning culture and also afford different means of learning like education, training and mentoring for effective knowledge creation processes.”