Knowledge management, decision-making style and organizational performance

By A. Abubakar, Hamzah Elrehail, M. Alatailat, Alev Elçi. Journal of Innovation & Knowledge, 2017

783 citations recorded by the source corpus.

Abstract A synthesis of existing Industry 4.0 literature depicts that knowledge management and decision making strategies are crucial factors for organizations. This article highlights the need and develops a framework for knowledge management and decision-making style by reviewing existing management literature. This research proposes a framework that supports the relationship between knowledge management enabling factors (i.e., organizational member's collaboration, T-shaped skills, learning and IT-support) and organizational performance, and the mediating effect of knowledge creation process. The article also propose that decision-making style (i.e., intuitive and/or rational) will moderate the relationship between knowledge creation process and organizational performance. A set of propositions that represent an empirically-driven research agenda, and also describe the relationships between the focal variables are presented to enhance audience's understanding within a business context.

Subfields: Communication, Management of Technology and Innovation, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/1bceb37dcd2a557ca8b21064f271cd724e619cb2