Test of a mediation model of psychological capital among hotel salespeople

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Servant Leadership: A systematic review and call for future research (2019, background): “Individual Psychological capital OCB Bouzari and Karatepe (2017)”
Frontline hotel employees’ psychological capital, trust in organization, and their effects on nonattendance intentions, absenteeism, and creative performance (2018, background): “As an important personal resource, PsyCap enables employees to deal with difficulties at work and gives rise to positive job outcomes (Bouzari & Karatepe, 2017; Kim et al., 2017; Newman, Ucbasaran, Zhu, & Hirst, 2014).”
Servant leadership, organisational trust, and bank employee outcomes (2019, methodology): “ILW, creative performance, and service recovery performance have been reported among the most important outcomes in frontline service jobs (cf. Babakus et al., 2003; Bouzari & Karatepe, 2017; Engen & Magnusson, 2015; Wirtz & Jerger, 2016).”
Collective psychological capital: Linking shared leadership, organizational commitment, and creativity (2018, background): “Even though recent studies have addressed the antecedents and consequences of PsyCap at an individual level (e.g., Karatepe and Talebzadeh, 2016; Kim et al., 2017a, b; Bouzari and Karatepe, 2017), except for Heled et al.”