The Effect of Service Evaluations on Behavioral Intentions and Quality of Life

By T. Dagger, J. Sweeney. 2006

250 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/87ccfe32e05dfe9f34429591b1e93f8336274274

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In Organizational Behavior and Human Resource Management

Citations in the corpus

Effect of Event Service Quality and Satisfaction on Happiness Among Runners of a Recurring Sport Event (2015, background): “The importance of event satisfaction for improvement of experiential happiness is an encouraging finding of this study and complements the studies by Chen et al. (2012) and Dagger and Sweeney (2006) by adding the notion of experiential happiness.”
Reputation, subjective well-being, and environmental responsibility: the role of satisfaction and identification (2018, methodology): “At an overall level, SWB indicates personal appraisal of ones’ present life situation (Dagger & Sweeney, 2006).”
Memorable tourism experiences: antecedents and outcomes (2018, background): “…(Nawijn, Marchand, Veenhoven, & Vingerhoets, 2010) and can be conceptualized based on experience in a particular domain (e.g. job, consumption, family, tourism, health) or on satisfaction with life in general as a culmination of an individual’s current life circumstance (Dagger & Sweeney, 2006).”
Can service quality predict spectators' behavioral intentions in professional soccer? (2008, background): “Quality has been suggested as a key issue for the success of service organisations, since it is related to increased consumer loyalty and higher profits for organisations (Backman and Veldkamp, 1995; Baker and Crompton, 2000; Dagger and Sweeney, 2006; Mittal and Kamakura, 2001; Rust et al., 2000; Ve”
Understanding Airline Travelers’ Perceptions of Well-Being: The Role of Cognition, Emotion, and Sensory Experiences in Airline Lounges (2016, background): “Dagger and Sweeney (2006) indicated that well-being perception positively influenced satisfaction and behavioral intentions in an oncology clinic context. Shin (2008) found that customers’ well-being perception of dining out positively influenced future behavioral intentions in the context of casual”