Promoting frontline employees' quality of life: Leisure benefit systems and work-to-leisure conflicts

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Motivating frontline employees: Role of job characteristics in work and life satisfaction (2016, background): “…within the workplace, and ignored the potential, indirect but important relationships of hospitality job characteristics to life satisfaction as well as job satisfaction and stress (Duncan, Scott, & Baum, 2013; Lin et al., 2013a; Tromp & Blomme, 2012; Yeh, 2013; see Zhao, Qu, & Ghiselli, 2011).”
Effects of High-Performance Work Systems (HPWS) on Hospitality Employees’ Outcomes through Their Organizational Commitment, Motivation, and Job Satisfaction (2021, background): “Job satisfaction indicates the extent to which a person likes their job [35], and quality of life (QoL) goes further than job satisfaction, implying the degree to which a person is satisfied with their life as a whole [36].”
Revisiting talent management, work-life balance and retention strategies (2015, background): “The emerging focus of WLB and quality of life articles (Lin et al, 2013; Wan and Chan, 2013), however, provides a new and promising theme for hospitality literature innovation.”