Betrayal Aversion: When Agents of Protection Become Agents of Harm

By Jonathan J. Koehler, Andrew D. Gershoff. 2003

171 citations recorded by the source corpus.

Subfields: Cognitive Neuroscience, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/bd98b4d4edfb6b4241a2e619dfee952252ec1fb4

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Cognitive Neuroscience

1. A. P. Mcgraw
2. Peter Mcgraw
3. Michele J. Gelfand
4. Michael D. Pfarrer
5. Philip Tetlock
6. Jonathan Bundy

In Sociology and Political Science

1. A. P. Mcgraw
2. Philip Tetlock
3. Gregory A. Bigley
4. R. Fisher
5. Peter Mcgraw
6. James Hereford
7. Michele J. Gelfand
8. David R. Hekman

Citations in the corpus

• A Burden of Responsibility: The Role of Social Approval at the Onset of a Crisis (2014, background): “As mentioned above, such dissonance is also likely to trigger feelings of betrayal (Koehler & Gershoff, 2003; Mishina et al., 2012), further exacerbating loss as evaluators intuitively react to a higher-approval organization’s failure to meet their heightened standards.”
• Customer betrayal and retaliation: when your best customers become your worst enemies (2008, background): “Findings from these studies reveal that acts of betrayal are extremely difficult to forgive and forget (Finkel et al. 2002), and they are associated with greater punishments in terms of jail time and punitive damages in a criminal setting (Koehler and Gershoff 2003).”
• COMBINED EFFECTS OF ORGANIZATIONAL AND PROFESSIONAL IDENTIFICATION ON THE RECIPROCITY DYNAMIC FOR PROFESSIONAL EMPLOYEES (2009, background): “…on betrayal suggests that employees may be especially likely to engage in retaliatory behavior in response to betrayal from others with whom they feel relationally close (Bohnet & Zeckhauser, 2004; Brockner, Tyler, & Copper-Schneider, 1992; Elangovan & Shapiro, 1998; Koehler & Gershoff, 2003).”
• Status and Distrust: The Relevance of Inequality and Betrayal Aversion (2007, unknown): “widely, Koehler and Gershoff (2003) suggest that people are deeply concerned about”
• Taboo Trade-Offs, Relational Framing, and the Acceptability of Exchanges (2005, background): “Even when these manipulations are successful, they may trigger a severe backlash if some mishap reveals the relational posturing to have been false (Aaker, Fournier, & Brasel, 2004; Bechwati & Morin, 2003; Koehler & Gershoff, 2003).”
• Betrayal Aversion: Evidence from Brazil, China, Oman, Switzerland, Turkey, and the United States (2008, unknown): “Your story matters”
• At What Level (and in Whom) We Trust (2012, background): “Naturally, trust repair after unethical conduct (e.g., deception) has been found to be particularly difficult (Koehler & Gershoff, 2003; Schweitzer et al., 2006).”