R. Fisher
Sociology and Political Science · with Grégoire · 2000–2015
A researcher in the Science corpus: 8 papers; trusts 24 researchers and is trusted by 28 researchers here, as inferred from the citation graph.
Subfields
- Sociology and Political Science — 33 citations into it; #5,204 of 22,756 by trust here, #8,985 by citations
- Marketing — 20 citations into it; #622 of 6,289 by trust here, #621 by citations
- Social Psychology — 19 citations into it; #2,047 of 15,694 by trust here, #3,409 by citations
- Organizational Behavior and Human Resource Management — 15 citations into it; #1,193 of 8,741 by trust here, #1,668 by citations
- Global and Planetary Change — 10 citations into it
- Applied Psychology — 7 citations into it
- Gender Studies — 7 citations into it
- Information Systems and Management — 5 citations into it; #681 of 3,842 by trust here, #542 by citations
Whom R. Fisher trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Karl Aquino
- Anna S. Mattila
- James G. Maxham
- Adamantios Diamantopoulos
- T. M. Tripp
- Roger Bougie
- Wynne W. Chin
- Gaby Odekerken-Schröder
- Yany Grégoire
- Rohini Ahluwalia
Who trusts R. Fisher overall
- Dane K. Peterson
- Yany Grégoire
- Katja Gelbrich
- Marko Sarstedt
- Matthew Thomson
- F. Kropp
- A. Pakizeh
- J. Dawes
- R. Vecchio
- Francis J. Flynn
Papers from R. Fisher's perspective
Ordered by how strongly the researchers R. Fisher trusts endorse each paper. Same corpus, a different order for every researcher.
- Angry customers don't come back, they get back: The experience and behavioral implications of anger and dissatisfaction in services
- Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies
- Satisfaction: A Behavioral Perspective on the Consumer
- Common method biases in behavioral research: a critical review of the literature and recommended remedies. (Journal of Applied Psychology)
- Outraged Consumers: Getting Even at the Expense of Getting a Good Deal
- Index Construction with Formative Indicators: An Alternative to Scale Development
- Complaining to the Masses: The Role of Protest Framing in Customer-Created Complaint Web Sites
- A Review of Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences (3rd ed.)
- A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic - Mail Emotion/Adoption Study (Information systems research)
- The effects of relationship quality on customer retaliation
Their papers
- Social-Desirability Bias and the Validity of Self-Reported Values (2000) — 608 citations
- The effects of relationship quality on customer retaliation (2006) — 472 citations
- Key factors which influence the success of community forestry in developing countries (2015) — 354 citations
- The Price of Being Beautiful: Negative Effects of Attractiveness on Empathy for Children in Need (2014) — 104 citations
- An Empathy-Helping Perspective on Consumers' Responses to Fund-Raising Appeals (2008) — 263 citations
- Customer betrayal and retaliation: when your best customers become your worst enemies (2008) — 805 citations
- Poverty and Conservation: Landscapes, People and Power (2005) — 124 citations
- Gender Differences in Responses to Emotional Advertising: A Social Desirability Perspective (2005) — 249 citations