The Effects of Job Demands, Job Resources and Intrinsic Motivation on Emotional Exhaustion and Turnover Intentions: A Study in the Turkish Hotel Industry

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Effect of job insecurity on frontline employee’s performance: Looking through the lens of psychological strains and leverages (2017, background): “The condition and characteristics of work environment in this industry are considered as factors to create emotional exhaustion among employees (Babakus et al., 2008; Pienaar & Willemse, 2008; Karatepe & Aleshinloye, 2009; O‟Neill & Xiao, 2010; Kim, Shin, & Umbreit, 2007; Karatepe & Uludag, 2007).”
Do job resources moderate the effect of emotional dissonance on burnout (2011, methodology): “There is a dearth of empirical research using the JD-R model in frontline service jobs of the hospitality industry (Babakus et al., 2008).”
The impact of coping strategies on occupational stress and turnover intentions among hotel employees (2018, methodology): “Turnover Intentions was operationalized using three items adapted from Babakus, Yavas, and Karatepe (2008).”
Role Stress, Emotional Exhaustion, and Turnover Intentions: Does Organizational Tenure in Hotels Matter? (2009, background): “That is, having high levels of role stress in the workplace intensifies turnover intentions (Babakus et al., 2008; Karatepe & Sokmen, 2006).”