Salesperson Burnout: A Test of the Coping-Mediational Model of Social Support

By Jeffrey E. K. Lewin, J. Sager. 2008

89 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/99682dcd0733e3f513273c0999c539d7e46b56ce

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. Fernando Jaramillo
2. Jay P. Mulki
3. J. Boles
4. Barbara K. Zimmermann
5. Maureen Dollard
6. Christian Dormann
7. James Deconinck
8. Arnold B. Bakker

In Social Psychology

1. Fernando Jaramillo
2. Jay P. Mulki
3. Barbara K. Zimmermann
4. Maureen Dollard
5. Christian Dormann
6. Arnold B. Bakker
7. Wilmar B. Schaufeli

In Sociology and Political Science

1. Fernando Jaramillo
2. Jay P. Mulki
3. Barbara K. Zimmermann
4. Maureen Dollard
5. Christian Dormann
6. J. Boles
7. Osman M. Karatepe

Citations in the corpus

• On the positive aspects of customers: Customer‐initiated support and affective crossover in employee–customer dyads (2011, background): “Lewin and Sager (2008) conducted a study on salespersons‘ burnout and found supervisor”
• Workplace Stressors, Job Attitude, and Job Behaviors: Is Interpersonal Conflict the Missing Link? (2011, background): “Interestingly, studies have identified role stress (e.g., Babakus et al. 1999), work overload perceptions (e.g., Lewin and Sager 2008), and interpersonal conflict (e.g., Mulki, Jaramillo, and Locander 2008) as the major predictors of emotional exhaustion.”
• A MODEL OF STRESS AND COPING AND THEIR INFLUENCE ON INDIVIDUAL AND ORGANIZATIONAL OUTCOMES (2009, unknown): “Efforts to understand these important interrelationships have led several scholars to support the notion of mediational models of stress (e.g., Lazarus & Folkman, 1984; Lewin & Sager, 2008; Thoits, 1986).”