The Emerging View of Emotion as Social Information

By Gerben A. van Kleef. 2010

205 citations recorded by the source corpus.

Subfields: Language and Linguistics, Social Psychology

View Paper: https://www.semanticscholar.org/paper/88060f6b772ca4b0c717c815e61dad8ac7f67b59

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Citations in the corpus

Teachers’ emotions and emotional authenticity: do they matter to students’ emotional responses in the classroom? (2020, background): “Relations between teacher emotions and emotional authenticity and student emotions In interpersonal settings, emotions provide important information about the others’ feelings, intentions, or motives thus enabling the perceiver to adequately respond and adapt his or her behaviour (see, for instance,”
Emotion is for influence (2011, methodology): “Individuals may thus distil useful pieces of information from others’ emotional expressions (Van Kleef, 2009, 2010).”
Anxious or Angry? Effects of Discrete Emotions on the Perceived Helpfulness of Online Reviews (2014, unknown): “This claim is consistent with the accepted notion that individuals attend to and utilize emotional expressions as a source of social information (see Van Kleef 2010).”
Team Emotional Intelligence and Performance (2012, background): “Accordingly, individuals send emotion signals (via facial, vocal, and postural cues) regarding their internal states that, when perceived by others, allow them to adjust their behaviors to enhance interactions (van Kleef, 2010).”
The Interpersonal Dynamics of Emotion: Toward an Integrative Theory of Emotions as Social Information (2018, background): “…rise to the emotions (Parkinson, 2001) as well as on the adequate regulation (Lopes et al., 2005; Parrott, 2001) and appropriate expression of the emotion in light of prevailing norms and expectations in a given social context (Fischer, Manstead, & Zaalberg, 2003; Shields, 2005; Van Kleef, 2010).”
Green HRM and psychological safety: how transformational leadership drives follower’s job satisfaction (2020, background): “Such fair treatment includes good working conditions, better salary, career development prospects and health and safety management system and so forth, thereby it produces positive effects on follower’s job attitude (Syrek & Antoni, 2017; Van Kleef, 2009, 2010).”
Can expressions of anger enhance creativity? A test of the emotions as social information (EASI) model (2010, methodology): “To address this question, we draw on the emotions as social information (EASI) model (Van Kleef, 2009, 2010; Van Kleef, De Dreu, & Manstead, 2010).”
Perceived helpfulness of eWOM: Emotions, fairness and rationality (2020, background): “Individuals use emotional expression as a source of social information (van Kleef, 2010). eWOM is likely to contain different emotional content felt in the real purchasing experience by consumers (Ahmad & Laroche, 2015; Kim & Gupta, 2012; Yin et al., 2014).”
Keep Your Cool or Let it Out: Nonlinear Effects of Expressed Arousal on Perceptions of Consumer Reviews (2017, background): “Given widespread evidence that observers attend to and elaborate on emotional cues (Van Kleef 2010), it is logical to expect that review-embedded emotions will be important in the sense-making process.”
Contempt: Derogating Others While Keeping Calm (2016, background): “…to emotions (see also Fischer & Manstead, 2008; Giner-Sorolla, 2012; Hutcherson & Gross, 2011; Keltner & Haidt, 1999; Parkinson et al., 2005; van Kleef, 2010), and distinguish three functions relevant to contempt, each of which may operate on a number of social levels: (a) the associative…”
Interpersonal instrumental emotion regulation (2015, result): “For example, anger can promote aggressive and confrontational behaviors (e.g., Van Kleef, De Dreu, & Manstead, 2004).”
How to Do Things with Emotional Expressions: The Theory of Affective Pragmatics (2017, background): “Van Kleef (2009, 2010, 2016) has suggested that communicative effects in recipients are mediated by two main processes: affective reactions and inferential processes (see also Keltner & Kring, 1998).”