Human resources in tourism: still waiting for change

By T. Baum. 2007

536 citations recorded by the source corpus.

Subfields: Sociology and Political Science, Tourism, Leisure and Hospitality Management, Transportation

View Paper: https://www.semanticscholar.org/paper/85bb4e7b58311357ada53bae7f0da20b37e4a26a

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In Sociology and Political Science

In Tourism, Leisure and Hospitality Management

In Transportation

Citations in the corpus

A literature review on the tourism-led-growth hypothesis (2010, unknown): “In addition, population and workforce migration can be regarded as a further source of tourism growth (Baum, 2007).”
INTERNATIONALIZATION AND INNOVATION IN TOURISM (2011, background): “Migrant workers tend to be paid lower wages than non migrants, and irregular migrants are especially vulnerable to exploitation (Matthews & Ruhs, 2007) Given widespread perceptions amongst tourism employers that migrants are more flexible, more reliable and more committed than non migrants (Baum, 20”
Job involvement, commitment, satisfaction and turnover: Evidence from hotel employees in Cyprus (2014, background): “Consequently, employees are less loyal, while employers’ obsession with cost reduction and short-termism reduces their motivation to invest in training and development of the workforce, whether core or peripheral in nature (see for example, Adler & Adler, 2004; Baum & Lundtorp, 2000; Baum et al., 20”
Effects of different leadership styles on hospitality workers (2019, background): “Alongside this trend, the importance of an engaged workforce, empowered to make frontline decisions without consulting the supervisory hierarchy, has recently been recognized in the tourism sector (Baum, 2015).”
Human resources in tourism: Still waiting for change? – A 2015 reprise (2015, background): “Byway of illustration of a trend that is becoming increasingly significant, Baum and Lockstone-Binney (2013) address the challenges of locating wellness tourism work alongside, on the one hand, related areas of tourism such as sports tourism, adventure tourism and cultural tourism and, on the other,”
Sustainable human resource management as a driver in tourism policy and planning: a serious sin of omission? (2018, background): “Critically, it is argued that little has changed in the narrative about this topic over the past 25 years (see for example, Cobble, 1991; Glenn, 1992 for assessments of historical perspectives on service work; also Bal & de Jong, 2017; Baum, 2007, 2015).”
Migrant workers: Challenges and opportunities in addressing tourism labour shortages (2012, background): “This has also been ascertained in a study by Devine, Baum, Hearns, and Devine (2007; Baum, Hearns, & Devine, 2008).”
Implications of hospitality and tourism labour markets for talent management strategies (2008, background): “Our understanding of skills encompasses a bundling that goes beyond the technical to incorporate emotional, aesthetic and informational processing and analysis dimensions with a strong focus on the delivery of service to diverse consumers ( Baum, 2007”