Emotional design

By D. Norman. UBIQ, 2004

1,160 citations recorded by the source corpus.

Subfields: Mechanical Engineering, Social Psychology

View Paper: https://www.semanticscholar.org/paper/778f8e8f4fdd1be92ac455963a80da88f236e6f8

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In Mechanical Engineering

In Social Psychology

Citations in the corpus

Old wine in new bottles or novel challenges: a critical analysis of empirical studies of user experience (2011, background): “Another frequently mentioned characteristic is a focus on the positive emotions and affect that people experience while interacting with products [66, 29].”
Emotional design in multimedia learning: Effects of shape and color on affect and learning (2014, background): “Research on color has shown an increase in pleasure and excitement due to saturated and warm colors (Berlyne, 1970; Tucker, 1987), and has found that they can elicit greater feelings of arousal than cold colors (Bellizzi &Hite,1992;Wolfson&Case, 2000).”
Brand Love (2012, background): “The need to create a strong desire to use the brand suggests the need to employ design and packaging techniques that have been shown to create a strong hunger-like, visceral sense of desire (e.g., Belk, Ger, and Askegaard 2003; Norman 2004).”
Emotions as determinants of electric car usage intention (2012, background): “Some argue that the emotional side of a new product may be more critical to a product’s success than its rational or practical elements (McLean, 1990; Norman, 2004).”
The Enhancing Versus Backfiring Effects of Positive Emotion in Consumer Reviews (2020, background): “…that despite their utilitarian nature, such products have the ability to elicit emotional responses and that consumers’ consumption experience is a pivotal elicitor of this emotionality (Alba and Williams 2013; Jordan 2000; Lakshmanan and Krishnan 2011; Norman 2004; Pham 1998; Westbrook 1987).”
Form versus Function: How the Intensities of Specific Emotions Evoked in Functional versus Hedonic Trade-Offs Mediate Product Preferences (2007, background): “…interplay between functional and hedonic attributes has assumed special significance in recent years; it has been proposed that consumption offerings should be viewed as experiences that stimulate both cognitions and feelings rather than as mere products or services (Norman 2004; Schmitt 1999).”
Emotional design in multimedia learning. (2012, background): “Although design principles have been proposed that improve the appeal of design on a visceral level (Lidwell, Holden, & Butler, 2003; Norman, 2004), such principles require a designer's artistic sense and have not been employed along with direct measures of positive emotions.”
Facets of visual aesthetics (2010, background): “Moreover, aesthetically pleasant websites seem to affect a variety of constructs related to its capability to elicit positive affect (Norman, 2004; Zhang and Li, 2005; Zhou and Fu, 2007), such as satisfaction (Cyr et al., 2008; Lindgaard and Dudek, 2003; Zhang and von Dran, 2000), preference (Cober…”
Faces of Product Pleasure: 25 Positive Emotions in Human-Product Interactions (2012, background): “Jordan (2000) discussed four sources of product pleasure, Norman (2004) introduced three cognitive levels of pleasurable product experiences, and Desmet (2008) proposed nine sources of product appeal.”
Exploring influencing variables for the acceptance of social robots (2013, background): “Second, gender has been proposed to be an important variable in the human–robot interaction, which might be caused by the differences between male and female social behavior and their social roles in society [5].”