Exploitation or exploration in service business development? : Insights from a dynamic capabilities perspective

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Why Do Servitized Firms Fail? A Risk-Based Explanation (2015, background): “, 2004), and Dürr’s outsourcing service unit reined in its efforts to take over its automotive customers’ painting and assembly processes (Fischer et al., 2010).”
Quo Vadis, Dynamic Capabilities? A Content-Analytic Review of the Current State of Knowledge and Recommendations for Future Research (2018, background): “Dynamics Time-dependent processes Evolution Gradual development Fischer et al. (2010), Jenkins (2010) 11 (3.”
Enabling service innovation: A dynamic capabilities approach (2013, methodology): “…of service innovation for many firms and the fact that changes in the external environment can decrease the value of current dynamic capabilities, together generate the imperative to extend discussions about the dynamic capabilities framework (Den Hertog et al., 2010; Fischer et al., 2010).”
Any way goes : Identifying value constellations for service infusion in SMEs (2013, background): “Value constellation Case firms Key objectives Key capabilities (Brady et al. 2005; Fischer et al. 2010; Möller & Törrönen, 2003) Service strategies (Gebauer, 2008; Gebauer et al.”