Understanding hospital employee job stress and turnover intentions in a practical setting: The moderating role of locus of control

By Chou-Kang Chiu, Chi-sheng Chien, Chieh-Peng Lin, C. Hsiao. 2005

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Effects of Individual and Organizational Factors on Job Satisfaction and Intent to Stay in the Hotel and Restaurant Industry (2010, background): “…leadership Supervisory leadership refers to “the degree of support and consideration a person perceives from his or her immediate supervisor” (Chiu et al., 2005, p. 841) and its focus is on specific situations to produce effective job performances based on an organizations strategy and…”
Generational differences in psychological traits and their impact on the workplace (2008, background): “A recent study found that after managers listened to needs of externals and tried to offer support, externals responded with significant increases in satisfaction and organizational commitment (Chiu et al., 2005).”
Call center employee personality factors and service performance (2009, background): “Chiu et al. (2005) found that internals tend to have better coping mechanisms to deal with stressful work situations compared to externals.”
Employee empowerment, job satisfaction and organizational commitment (2011, background): “Employee turnover intentions, absenteeism and actual turnover have received substantial theoretical and empirical consideration ( Chiu et al. , 2005”