Effects of Individual and Organizational Factors on Job Satisfaction and Intent to Stay in the Hotel and Restaurant Industry

By Kakyom Kim, Giri Jogaratnam. 2010

158 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/2472cb2dcbc00934a29af91e5d90ad4fea51673d

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. Xinyuan Zhao
2. B. Emiroglu
3. Soonhwa Kang
4. R. Law
5. Chang Huh
6. Seonghee Cho
7. Haluk Tanrıverdi
8. O. Akova

In Social Psychology

1. B. Emiroglu
2. R. Law
3. Seonghee Cho
4. Haluk Tanrıverdi
5. O. Akova
6. M. Lee
7. Priyanko Guchait
8. R. Ghiselli

Citations in the corpus

• What factors influence Generation Y’s employee retention in the hospitality industry?: An internal marketing approach (2020, background): “…can research on turnover help determine effective means to control a hospitality company’s financial losses but it can also help managers identify why Generation Y employees stay, allowing them to better meet the needs of employees, satisfy them, and promote retention (Kim and Jogaratnam, 2010).”
• Motivating frontline employees: Role of job characteristics in work and life satisfaction (2016, background): “…will feel a higher level of intrinsic motivation to continue doing their jobs better, be satisfied with their jobs, experience less work stress, and ultimately increase their happiness in life (Karatepe & Tekinkus, 2006; Kim & Jogaratnam, 2010; Vittersø, 2003; Wiesner, Windle, & Freeman, 2005).”
• The Relationship Between Turnover Intention and Demographic Factors in Hotel Businesses: A Study at Five Star Hotels in Istanbul☆ (2015, background): “Therefore, the employee turnover is regarded as a negative factor that impacts quality of service, and mood of employee as well as profitability and other activities (Kim and Jogaratnam, 2010: 319).”
• Psychological Contracts, Perceived Organizational and Supervisor Support: Investigating the Impact on Intent to Leave Among Hospitality Employees in India (2015, background): “However, recent scholars have noted the scarcity of research aimed at the development of a systematic model to address and predict employee intention to stay or leave (Kim & Jogaratnam, 2010).”
• Investigating relationships between internal marketing practices and employee organizational commitment in the foodservice industry (2015, background): “Indeed, empirical research findings support the hypothesis that job satisfaction is strongly and negatively associated with employee turnover intention (Hang-Yue et al., 2005; Kacmar et al., 1999; Karatepe et al., 2007; Kim and Jogaratnam, 2010; Porter et al., 1974; Kim et al., 2005).”