Burnout and Perceived Organisational Support Among Front-Line Hospitality Employees

By Gabrielle Walters, Michael Raybould. 2007

91 citations recorded by the source corpus.

Subfields: Demography, Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/2aff67b36245526df6a8a6e0d11d0278a17c66a0

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Demography

1. Ali Bavik
2. Ali Al-Kahtani
3. P. Tang
4. Y. Bavik
5. Carl P. Maertz Jr.

In Organizational Behavior and Human Resource Management

1. David G. Allen
2. Ali Al-Kahtani
3. Carl P. Maertz Jr.
4. R. W. Griffeth
5. Nathanael S. Campbell
6. Ali Bavik
7. P. Tang
8. Y. Bavik

In Social Psychology

1. David G. Allen
2. Ali Bavik
3. Ali Al-Kahtani
4. P. Tang
5. Y. Bavik
6. Carl P. Maertz Jr.
7. S. Perry
8. R. W. Griffeth

Citations in the corpus

• Investigating Factors that Influence Employees' Turnover Intention: A Review of Existing Empirical Works (2015, background): “…innovative recruitment and selection processes, providing better career opportunities (Cheng & Brown, 1998; Forrier & Sels, 2003; Hinkin & Tracey, 2000; Walsh & Taylor, 2007; Walters & Raybould, 2007) and implementing effective strategies to improve job satisfaction and commitment (Aksu, 2004).”
• Servant Leadership, Employee Job Crafting, and Citizenship Behaviors: A Cross-Level Investigation (2017, background): “Several authors reported the hospitality establishments can only achieve and maintain guest satisfaction through employee satisfaction (e.g., Eisenberger, Huntington, Hutchison, & Sowa, 1986; Saks, 2006; Walters & Raybould, 2007; Wayne, Shore, & Liden, 1997).”
• All you need is … resources: The effects of justice and support on burnout and turnover (2013, background): “In support of these propositions, empirical research has shown that social support may reduce job burnout, particularly emotional exhaustion, even when demands are high or other resources are scarce (Halbesleben and Buckley, 2004; Pei et al., 2009; Walters and Raybould, 2007).”