On value and value co-creation: A service systems and service logic perspective

By Stephen Louis Vargo, Paul P. Maglio, Melissa Archpru Akaka. 2008

3,247 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/0d4a5e11e6ac97f46a1bc9f5484b98ee60e6e373

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Citations in the corpus

The idiosyncratic behaviour of service quality, value, satisfaction, and intention to recommend in higher education: An empirical examination (2011, background): “This apparent dichotomy comes into sharper focus when viewed through the lens of the service-dominant logic, a perspective on marketing that has recently engaged the considerable interest of marketing scholars internationally and in which value is a pivotal concept (eg, Gronroos, 2006 , 2008; Vargo”
Not always co-creation: introducing interactional co-destruction of value in service-dominant logic (2010, background): “processes, about which marketing thought has remained relatively silent so far (Payne et al. , 2008; Vargo et al. , 2008 ).”
Theory and practice of value co-creation in B2B systems (2016, background): “Yet, building on the early writings, the marketing literature highlights the role of use-value (Dixon, 1990; Vargo et al., 2008), whereby value is created when the customer integrates the offering with other resources and competences needed for the usage.”
Service Innovation: A Service-Dominant Logic Perspective (2015, background): “value (Chandler and Vargo 2011; Vargo et al. 2008).”
Does Service-Dominant Design Result in a Better Service System? (2011, background): “From this perspective, the roles of “producers” and “consumers” are distinct and value creation is often thought of as a series of activities performed by the producer alone ( Vargo et al. , 2008”
Distributed Tuning of Boundary Resources: The Case of Apple's iOS Service System (2015, background): “The notion of service system offers a general view of economic activities that can explain all types of economic transactions, ranging from the simple barter system of labor among individuals to a complex set of transactions in the global financial market (Vargo et al. 2008).”
The sport value framework – a new fundamental logic for analyses in sport management (2014, neutral): “At present, customers are mainly seen as ‘destroyers of value’ (Vargo et al., 2008), and are mostly analysed individually (Chandler & Vargo, 2011).”
Leveraging complexity for ecosystemic innovation (2018, background): “networks rely on collaboration or jointly produce an outcome of mutual benefit (Romero and Molina, 2011; Vargo et al., 2008).”
Ten years of value cocreation: An integrative review (2016, background): “In value cocreation processes, they can serve to support interactions among actors (Vargo et al., 2008) such as for instance the engagement platform.”
The dimensions of rural tourism experience: impacts on arousal, memory, and satisfaction (2018, background): “Vargo, Maglio, and Akaka (2008) stress the subjective and experiential nature of “value co-creation”, resulting in effective “value in use” from the perspective of the service-dominant logic in marketing (Vargo & Lusch, 2004).”
Markets as configurations (2011, background): “As market actors can be viewed as systems, “effectively depending on the resources of others to survive” ( Vargo et al. , 2008”