The Trust Process in Organizations: Empirical Studies of the Determinants and the Process of Trust Development

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Ethical leadership, trust in leader and creativity: The mediated mechanism and an interacting effect (2018, background): “Research has found that ethical leaders overcome communication gaps, which builds trust in employees (Den Hartog, 2003).”
Relationship of Emotional Intelligence with Transformational Leadership and Organizational Citizenship Behavior (2007, background): “The most significant effect of TL is that of influencing followers to transcend self-interests for the sake of the welfare of the organization. Jung, Chow, and Wu (2003) indicated that TL has significant and positive relations in”
The Central Role of Communication in Developing Trust and Its Effect On Employee Involvement (2009, background): “…as an important topic as organizations attempt to build social capital, increase employee engagement, and improve knowledge-sharing among employees (Abrams, Cross, Leser, & Levin, 2003; Bachmann & Zaheer, 2006; Kramer & Cook, 2004; Kramer & Tyler, 1996; Nooteboom & Six, 2003; Tsai & Ghoshal, 1998).”
The impact of language barriers on trust formation in multinational teams (2014, background): “The assessment of partners’ trustworthiness based on evidence about their past track record (McAllister, 1995) inspires cognition-based trust, i.e., “rational reasons for trust” (Noteboom & Six, 2003: 10 8).”