Ilias Santouridis

Organizational Behavior and Human Resource Management · 2017

A researcher in the Science corpus: 1 paper; trusts 5 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

• Organizational Behavior and Human Resource Management — 10 citations into it
• Marketing — 5 citations into it

Whom Ilias Santouridis trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. A. Payne
2. Javier Reynoso
3. Joe Peppard
4. Gaby Odekerken-Schröder
5. Papassapa Rauyruen
6. Dawn Iacobucci

Papers from Ilias Santouridis's perspective

Ordered by how strongly the researchers Ilias Santouridis trusts endorse each paper. Same corpus, a different order for every researcher.

1. Satisfaction: A Behavioral Perspective on the Consumer
2. Customer relationship management in financial services: towards information-enabled relationship marketing
3. Relationship quality as a predictor of B2B customer loyalty
4. Determinants of subscriber churn and customer loyalty in the Korean mobile telephony market
5. Customer Relationship Management (CRM) in Financial Services
6. Investments in Consumer Relationships: A Cross-Country and Cross-Industry Exploration
7. Managing market relationships
8. DATA MINING TECHNIQUES
9. A research manifesto for services science (CACM)
10. Co-creation experiences: The next practice in value creation

Their papers

• Customer relationship management and customer satisfaction: the mediating role of relationship quality (2017) — 95 citations