Customer relationship management and customer satisfaction: the mediating role of relationship quality

By Ilias Santouridis, Androniki Veraki. 2017

95 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/026921758c9bf52687d4db24de6e3d0bffec367d