Michael D. Clemes

Organizational Behavior and Human Resource Management · 2006–2016

A researcher in the Science corpus: 5 papers; trusts 4 researchers and is trusted by 9 researchers here, as inferred from the citation graph.

Subfields

• Organizational Behavior and Human Resource Management — 59 citations into it; #2,983 of 8,741 by trust here, #4,719 by citations
• Marketing — 56 citations into it; #1,865 of 6,289 by trust here, #2,634 by citations
• Information Systems and Management — 45 citations into it
• Sociology and Political Science — 37 citations into it; #7,005 of 22,756 by trust here, #11,934 by citations
• Gender Studies — 5 citations into it

Whom Michael D. Clemes trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. Mark Colgate
2. Robert Madrigal
3. Minjoon Jun
4. Diane Halstead
5. Lianxi Zhou
6. B. Ehigie
7. R. Garland
8. M. Schall
9. G. Sureshchandar
10. Leo R. Vijayasarathy

Who trusts Michael D. Clemes overall

1. N. Theodorakis
2. Hung-Che Wu
3. G. Howat
4. Rob Hallak
5. Guy Assaker
6. K. Kaplanidou
7. Tao Li
8. K. Faqih

Papers from Michael D. Clemes's perspective

Ordered by how strongly the researchers Michael D. Clemes trusts endorse each paper. Same corpus, a different order for every researcher.

1. Switching barriers in consumer markets: an investigation of the financial services industry
2. Internet-based e-banking and consumer attitudes: an empirical study (Information Manager (The))
3. The key determinants of Internet banking service quality: a content analysis
4. Customer perceptions of service quality: A critique
5. A reliable and valid measurement scale for the perceived service quality of banks
6. The antecedents of service quality and product quality and their influences on bank reputation: evidence from the banking industry in China
7. Bank selection criteria employed by college students in Bahrain: an empirical analysis
8. Effect of consumer characteristics on the use of payment instruments
9. Negative Word of Mouth: Substitute for or Supplement to Consumer Complaints?
10. A cost/benefit approach to understanding service loyalty

Their papers

• Analysing the professional sport experience: A hierarchical approach (2011) — 179 citations
• An empirical analysis of online shopping adoption in Beijing, China (2014) — 264 citations
• The Mediating Role of Perceived Value on the Relationship between Service Quality and Customer Satisfaction: Evidence from Indonesian Airline Passengers (2016) — 165 citations
• Customer switching behaviour in the Chinese retail banking industry (2010) — 182 citations
• A logit analysis of electronic banking in New Zealand (2006) — 288 citations