Customer switching behaviour in the Chinese retail banking industry

By Michael D. Clemes, Christopher Han-Kie Gan, Dongmei Zhang. 2010

182 citations recorded by the source corpus.

Subfields: Finance, Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/f1aba12880e8aa50ce0f19a42ecc44803f39b007