Analysing the professional sport experience: A hierarchical approach

By Michael D. Clemes, Gregory J. Brush, M. Collins. 2011

179 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/a398e7c27a1ad18dc01f76a59ec34044f34d1fba

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Citations in the corpus

Predicting spectators’ behavioural intentions in professional football: The role of satisfaction and service quality (2013, background): “In the three most recent studies, conducted by Clemes, Brush, and Collins (2011), Ko, Zhang, Catani, and Pastore (2011), and Yoshida and James (2010), outcome quality was treated as a multi-dimensional construct.”
A comparison of service evaluation models in the context of sport and fitness centres in Greece (2014, methodology): “There was support for single -item value scales (Bolton & Drew, 1991; McDougall & Levesque, 2000; Patterson & Spreng, 1997; Varki & Colgate, 2001); with Clemes et al. (2011) asserting that a single perceived value measure takes into account price considerations in service quality measurement models.”
Re-examining the relationships among perceived quality, value, satisfaction, and destination loyalty (2018, methodology): “These eventually lead to overall PQ (destination level) evaluation (see Dabholkar et al., 2000; Clemes et al., 2011).”
A Study of Experiential Quality, Experiential Value, Experiential Satisfaction, Theme Park Image, and Revisit Intention (2018, background): “Clemes et al. (2007) and Wu and Li (2014) conceptualize experiential quality as a multidimensional construct (subdimensions and primary dimensions); however, the researchers include experiential value, experiential satisfaction, theme park image, and revisit intention as higher order constructs in t”
Effect of Event Service Quality and Satisfaction on Happiness Among Runners of a Recurring Sport Event (2015, methodology): “This scale was based on Brady and Cronin’s (2001) model that has attracted the interest of researchers from a variety of leisure sport settings (Brady et al., 2006; Clemes et al., 2011; Ko & Pastore, 2005; Kyle, Theodorakis, Karageorgiou, & Lafazani, 2010).”
The hierarchical effects of perceived quality on perceived value, satisfaction, and loyalty: Empirical results from public, outdoor aquatic centres in Australia (2013, background): “Besides specific service quality dimensions, measures of overall service quality have been conceptualised and measured differently in sport and leisure research (Brady & Cronin, 2001; Clemes et al., 2011; Cronin et al., 2000; Hightower et al., 2002).”
A Study of Experiential Quality, Perceived Value, Heritage Image, Experiential Satisfaction, and Behavioral Intentions for Heritage Tourists (2017, background): “Moreover, this study identifies tangibles and facility as significant subdimensions of physical environment quality, supporting the findings of several researchers’ (Canny, 2013; Clemes et al., 2011; de Rojas & Camarero, 2008; Huh & Uysal, 2003) studies that tangibles and facility have been identifi”