J. Dawes
Marketing · 2000–2015
A researcher in the Science corpus: 6 papers; trusts 6 researchers and is trusted by 11 researchers here, as inferred from the citation graph.
Subfields
- Marketing — 15 citations into it
- Organizational Behavior and Human Resource Management — 11 citations into it; #1,865 of 8,741 by trust here, #5,674 by citations
Whom J. Dawes trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Yany Grégoire
- Carolyn C. Preston
- Ruth N. Bolton
- R. Fisher
- Andrew M. Colman
- P. K. Kannan
- Gordon C. Bruner
Who trusts J. Dawes overall
- J. Lee
- Mostafa A. Benzaghta
- Jihyun Lee
- Lei Wang
- Gregory D. Webster
- Jeremy Galbreath
- J. Armstrong
- Anis Khedhaouria
- Abdulaziz Elwalda
- Insu Paek
Papers from J. Dawes's perspective
Ordered by how strongly the researchers J. Dawes trusts endorse each paper. Same corpus, a different order for every researcher.
- Implications of loyalty program membership and service experiences for customer retention and value
- The Dirichlet: A comprehensive model of buying behaviour
- Customer betrayal and retaliation: when your best customers become your worst enemies
- Five Point vs. Eleven Point Scales: Does It Make A Difference To Data Characteristics ?
- Optimal number of response categories in rating scales: reliability, validity, discriminating power, and respondent preferences. (Acta Psychologica)
- Satisfaction: A Behavioral Perspective on the Consumer
- Index Construction with Formative Indicators: An Alternative to Scale Development
- Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies
- A New Product Growth for Model Consumer Durables (Management Sciences)
- When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Customer Revenge and Avoidance (Journal of Marketing)
Their papers
- The Effect of Service Price Increases on Customer Retention (2009) — 124 citations
- Has brand loyalty declined? A longitudinal analysis of repeat purchase behavior in the UK and the USA (2015) — 103 citations
- Do data characteristics change according to the number of scale points used (2007) — 2,219 citations
- Five Point vs. Eleven Point Scales: Does It Make A Difference To Data Characteristics ? (2002) — 124 citations
- What is Differentiation and How Does it Work ? (2001) — 167 citations
- Market Orientation and Company Profitability: Further Evidence Incorporating Longitudinal Data (2000) — 278 citations