I. Sánchez-García
Sociology and Political Science · 2011–2012
A researcher in the Science corpus: 2 papers; trusts 2 researchers and is trusted by 1 researcher here, as inferred from the citation graph.
Subfields
- Sociology and Political Science — 20 citations into it; #20,642 of 22,756 by trust here, #17,766 by citations
Whom I. Sánchez-García trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- M. Zeelenberg
- Rik Pieters
- J. Bigné
- Leigh McAlister
- Svein Ottar Olsen
- Roger Bougie
- Michael Tsiros
- Christian Homburg
- Mark Colgate
- Carolyn M. Bonifield
Who trusts I. Sánchez-García overall
Papers from I. Sánchez-García's perspective
Ordered by how strongly the researchers I. Sánchez-García trusts endorse each paper. Same corpus, a different order for every researcher.
- Angry customers don't come back, they get back: The experience and behavioral implications of anger and dissatisfaction in services
- A comparison of methods to test mediation and other intervening variable effects. (Psychological methods)
- Repurchase loyalty: The role of involvement and satisfaction
- The Evolution and Future of National Customer Satisfaction Index Models
- A dynamic attribute satiation model of variety seeking behavior
- Brand Extensions of Experiential Goods: Movie Sequel Evaluations
- Linking thoughts to feelings: Investigating cognitive appraisals and consumption emotions in a mixed-emotions context
- Regret in Repeat Purchase versus Switching Decisions: The Attenuating Role of Decision Justifiability
- Satisfaction: A Behavioral Perspective on the Consumer
- Customer satisfaction: A meta-analysis of the empirical evidence
Their papers
- Effects of dissatisfaction in tourist services: The role of anger and regret (2011) — 212 citations
- When satisfied consumers do not return: Variety seekings effect on short- and long-term intentions (2012) — 89 citations