G. Mcdougall

Organizational Behavior and Human Resource Management · 2004–2009

A researcher in the Science corpus: 4 papers; trusts 8 researchers and is trusted by 2 researchers here, as inferred from the citation graph.

Subfields

Whom G. Mcdougall trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. A. Parasuraman
  2. V. Zeithaml
  3. Roger C. Mayer
  4. J. Irwin
  5. H. Bansal

Who trusts G. Mcdougall overall

  1. Axel Eggert

Papers from G. Mcdougall's perspective

Ordered by how strongly the researchers G. Mcdougall trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
  2. The impact of technology on the quality-value-loyalty chain: A research agenda
  3. An attitudinal model of technology-based self-service: Moderating effects of consumer traits and situational factors
  4. The influence of technology anxiety on consumer use and experiences with self-service technologies
  5. Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
  6. Strengthening the Satisfaction-Profit Chain
  7. Service quality, profitability, and the economic worth of customers: What we know and what we need to learn
  8. Technology Readiness Index (Tri)
  9. An Integrative Model Of Organizational Trust
  10. E-satisfaction: an initial examination

Their papers