Should consumer attitudes be reduced to their affective and cognitive bases? Validation of a hierarchical model

By Laurette Dube, Marie-Cécile Cervellon, Jing Han. 2003

156 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/47316b5e2f81001b8793aa9a28388cdee51985c2

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Citations in the corpus

Emotions in consumer behavior: A hierarchical approach (2005, background): “Emotions have been shown to play an important role in other contexts, such as complaining (Stephens and Gwinner, 1998), service failures (Zeelenberg and Pieters, 1999) and product attitudes (Dube et al., 2003).”
Experiential Attributes and Consumer Judgments (2008, background): “Highly fluent processing of an experiential attribute occurs when a consumer spontaneously gets an impression of the stimulus and responds to it in a direct and immediate way without consciously labeling the stimulus as a specific attribute (Dubé et al., 2003).”
Customer self-service systems: The effects of perceived Web quality with service contents on enjoyment, anxiety, and e-trust (2007, background): “Perceived enjoyment influences various aspects of cognitive information processing, such as customer loyalty and promotions [26,101], which can be linked to integrity.”
RELATIONSHIPS AMONG AD-INDUCED AFFECT, BELIEFS, AND ATTITUDES: Another Look (2006, background): “…beliefs (Holbrook 1978), functional and user-imagery (Myers and Shocker 1981), lowerorder attributes and higher-order attributes (Zeithaml 1988), image versus utilitarian brand attributes (Mittal 1990), and cognitive and affective brand belief concepts (Dubé, Cervellon, and Jingyuan 2003).”
The theme park experience: an analysis of pleasure, arousal and satisfaction. (2005, background): “42), which could have led to overestimation of chi-square, underestimation of fit indices and underestimation of standard error of parameter estimates (Dubé et al., 2003; West, Finch, & Curran, 1995).”
The impact of experiential consumption cognitions and emotions on behavioral intentions (2008, background): “Cognitive and affective evaluations The debate over the interplay between affect and cognition continues to be a hot topic in psychology (Chebat and Michon, 2003; Dubé et al., 2003).”