Emotions in segmentation: An Empirical Study

By J. Bigné, L. Andreu. 2004

368 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/452c4dd7ba960b67d488a9eba3ab4dbd5abc3f0c

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Citations in the corpus

Appraisal Determinants of Tourist Emotional Responses (2012, background): “For example, Bigné and Andreu (2004) establish that emotions can be used as segmentation variable for leisure and tourism services.”
Current and potential methods for measuring emotion in tourism experiences: a review (2015, methodology): “Due to their importance, emotions have been used as a segmentation variable for leisure services (Bigné & Andreu, 2004).”
Measuring Tourists’ Emotional Experiences (2015, background): “…are theoretically consistent with the conceptualizations of emotion in consumer (e.g., Westbrook and Oliver 1991; Batra, Ahuvia, and Bagozzi 2012) and tourism research (Bigné and Andreu 2004; Bigné, Andreu, and Gnoth 2005; Magnini, Crotts, and Zehrer 2011; Faullant, Matzler, and Mooradian 2011).”
The role of hedonism in ethical tourism (2014, methodology): “Finally, greater knowledge of the role of emotion in consumers’ ethical decision-making allows for a more sophisticated consumer segmentation process (Bigné & Andreu 2004) aimed at developing long-term commitment with existing ethical consumers, and develop new strategies targeting potential new…”
''If I was going to die I should at least be having fun": Travel blogs, meaning and tourist experience (2015, background): “Emotions have been shown to influence decision making, tourist intentions and behavioural outcomes such as satisfaction, loyalty and intentions to recommend (Bigne & Andreu, 2004).”
The Cognitive-Affective-Conative Model of Destination Image: A Confirmatory Analysis (2013, background): “In this context, due to the importance of the affective dimension in tourist behavior, several authors propose methodological instruments for tourist segmentation based on the assessment of feelings regarding destinations (Bigné & Andreu, 2004; Chen, 2003).”
Measuring Tourists’ Emotional Experiences toward Hedonic Holiday Destinations (2010, methodology): “, Richins 1997; Bigné and Andreu 2004). An initial list of 75 positive emotions was retained and content adequacy of the items was assessed using three faculty members and two doctoral students. Participants had to evaluate the representativeness of the emotion items at gauging tourists’ responses t”
The Visitors Behavioral Consequences of Experiential Marketing (2007, background): “…satisfaction on the behavioral intention even has received more plentiful supports (e.g., Appiah-Adu, Fyall, & Singh, 2000; Baker & Crompton, 2000; Bigné & Andreu, 2004; Bigné, Sánchez, & Sánchez, 2001; Brady & Robertson, 2001; Cole & Scott, 2004; Cronin & Taylor, 1992; Fornell, 1992; Keaveney,…”
Determinants of Daily Happiness on Vacation (2011, background): “Research among vacationers who were on holiday showed that consumption emotions are linked to loyalty and willingness to pay more (Bigné and Andreu 2004; Bigné, Andreu, and Gnoth 2005).”
An Exploration of the Experiential Nature of Boutique Accommodation (2005, background): “Experiences can be defined as “events that engage individuals in a personal way” (Bigne and Andreu 2004, p. 692) or “the subjective mental state felt by participants” during a service encounter (Otto and Ritchie 1996, p. 166).”