Understanding online purchase intentions: contributions from technology and trust perspectives

By Hans van der Heijden, Tibert Verhagen, Marcel Creemers. European Journal of Information Systems, 2003

1,341 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/eac5900430782f16d6f74757e56c4f6976a44d52

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Citations in the corpus

The mediating role of consumer trust in an online merchant in predicting purchase intention (2013, background): “Heijden, Verhagen, and Creemers (2003) conducted an empirical study based on TRA, and reported a similar finding; trust has an indirect effect on transaction intentions through the attitude as a mediator.”
The Influence of Website Characteristics on a Consumer's Urge to Buy Impulsively (2009, background): “In contrast, VAP plays an important role in enhancing a website’s visual attractiveness (Van der Heijden et al. 2003) yet is less crucial to the execution of a specific task, making it an MR cue.”
Factors Influencing Online Shopping Behavior: The Mediating Role of Purchase Intention (2016, positive): “This was supported by several previous studies (Heijden et al., 2003; Kim & Hong, 2010; Kim & Song, 2010; Peng et al., 2008; Liu et al., 2010).”
Understanding customers' repeat purchase intentions in B2C e‐commerce: the roles of utilitarian value, hedonic value and perceived risk (2014, background): “Despite the importance of trust in the decision to make the initial online purchase, trust tends to be reduced to merely a basic threshold or hygiene factor after the initial purchase (van der Heijden et al., 2003).”
Increasing trust in mobile commerce through design aesthetics (2010, background): “…& Ilsever, 2005; Cyr, Bonanni, & Ilsever 2004; Cyr et al., 2006), customization (Ribbink, van Riel, Liljander, & Streukens, 2004), trust (Lin & Wang, 2006; Ribbink et al., 2004; Van der Heijden et al., 2003), perceived usefulness and perceived ease of use (Cyr et al., 2006; Davis, 1989; Lin, 2007).”
The effect of web interface features on consumer online purchase intentions (2015, background): “Van der Heijden et al. (2003) discussed how online purchase intentions could motivate consumers to purchase more by building trust perspectives.”
Online Shopping Motives during the COVID-19 Pandemic—Lessons from the Crisis (2020, background): “[41] and accounts for subjective norms as an additional determinant.”
An Integrated Model for Customer Online Repurchase Intention (2011, positive): “These external factors include: perceived enjoyment or playfulness [26], trust [17, 43], satisfaction and confirmation [22].”
Initial trust and online buyer behaviour (2007, background): “A web site assists e-consumers in interacting with e-retailers, in searching for or acquiring information from web sites, and in completing the steps of online transactions; moreover, online consumers emphasise both “the instrumental value of the technology and the more immersive, hedonic value” ( v”
Privacy calculus model in e-commerce – a study of Italy and the United States (2006, background): “While a number of prior studies have found that trust is an important antecedent to the intention to transact online (e.g., Jarvenpaa et al., 1999, 2000; Gefen, 2000; Gefen et al., 2003; Van Der Heijden et al., 2003; Pavlou and Gefen, 2004), the contribution of our study is that trust was included a”
Factors influencing purchase intention towards consumer-to-consumer e-commerce (2017, background): “(Kim et al., 2008; Gefen, 2000; Heijden et al., 2003; Javernpaa et al., 2000) I am probably going to recommend this site to my companions.”
Online consumer retention: contingent effects of online shopping habit and online shopping experience (2007, background): “Such examination may require additional variables like trust (e.g., see van der Heijden et al ., 2003), which are important factors to consider when interpersonal relationships among customers are involved (Lankton & McKnight, 2006).”