Linking rewards to commitment: an empirical investigation of four UK call centres

By N. Malhotra, P. Budhwar, P. Prowse. 2007

281 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/e8a75b88151adbd72a84f24fc4279ee7270af58b

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. Khawaja Jehanzeb
2. Anwar Rasheed
3. M. F. Rasheed
4. Alexander Newman
5. Aideed Bashir
6. Mehwish Jawaad
7. Tania Hasan
8. Wendy Hui

In Social Psychology

1. Khawaja Jehanzeb
2. Wendy Hui
3. A. Sheikh
4. Rani Thanacoody
5. Alexander Newman

In Sociology and Political Science

1. Khawaja Jehanzeb
2. Vera Akafo
3. P. Boateng
4. A. Sheikh
5. Alexander Newman

Citations in the corpus

• Organizational commitment in Chinese small- and medium-sized enterprises: the role of extrinsic, intrinsic and social rewards (2012, methodology): “On the basis of previous empirical literature, we include a number of variables to represent the categories of extrinsic, intrinsic and social rewards (Malhotra et al. 2007; Williamson et al. 2009).”
• Impact of Reward and Recognition on Job Satisfaction and Motivation (2015, background): “Malhotra et al. (2007) define rewards as ‘all forms of financial return, tangible services and benefits an employee receives as part of an employment relationship’.”
• Organizational Commitment and Turnover Intentions: Impact of Employee's Training in Private Sector of Saudi Arabia (2013, background): “Malhotra et al. (2007) had described that though there is a lot of literature on the effect of human resource management on the proposed psychological agreement but there is a very short discussion on the topic of the context of organizational commitment.”
• Organizational rewards and employee commitment: a Chinese study (2012, methodology): “These rewards were chosen due to the fact that their relationship with organizational commitment has been widely investigated in previous studies and that scales for these constructs demonstrate high reliability and validity (Malhotra et al, 2007).”
• The impact of employee perceptions of training on organizational commitment and turnover intentions: a study of multinationals in the Chinese service sector (2011, background): “Current international human resource management research has a strong focus on how organisations can improve the organisational commitment of employees (Malhotra et al., 2007).”
• Human resource practices and organizational commitment: The mediating role of job satisfaction in emerging economy (2019, background): “Malhotra, Budhwar, and Prowse (2007) have drawn inferences that rewards play a major role in developing and sustaining commitment among the workforce and makes sure that employee’s competence and commitment is maintained.”
• The relationship between training and organizational commitment among academicians in Malaysia (2015, background): “Motivation to learn Noe and Schmitt (1986) defined motivation to learn as “the specific desire of a learner to learn the content of a training program”.”