Institution-based trust in interorganizational exchange relationships: the role of online B2B marketplaces on trust formation

By Paul A. Pavlou. Journal of strategic information systems, 2002

553 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/d16587293c93d18c82ad6c5dcceb8d711bdf69f3

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Citations in the corpus

Perceived risk and trust associated with purchasing at electronic marketplaces (2006, methodology): “Following the vast majority of works focusing on perceived risk and online consumer purchasing (e.g. Jarvenpaa et al., 2000; McKnight et al., 2002; Pavlou, 2002; Van der Heijden et al., 2003; Pavlou & Gefen, 2004), intermediary risk is viewed as narrowly defined unidimensional construct.”
What Does the Brain Tell Us About Trust and Distrust? Evidence from a Functional Neuroimaging Study (2010, background): “For example, even if the literature agrees that credibility and benevolence are two distinct trust dimensions (Ganesan 1994; Pavlou 2002), it is not clear whether the theoretical explanation and empirical testing with psychometric measures corresponds to how the brain actually activates in response…”
Information privacy and correlates: an empirical attempt to bridge and distinguish privacy-related concepts (2013, methodology): “This was followed by structural modeling, to test the research hypothesis and the overall quality of the proposed model.”
Factors Affecting Bloggers' Knowledge Sharing: An Investigation Across Gender (2011, background): “Prior literature in this area points out that trust between two parties is composed of trust beliefs related with predictability in a trustor’s expectations about the trusted party’s behavior as well as confidence in such a party’s benevolence [83].”
Knowledge-sharing in R&D departments: a social power and social exchange theory perspective (2008, background): “Social power has been examined from a wide variety of perspectives (Mechanic 1962; Kanter 1979; Gaski 1986; Hinkin and Schriesheim 1990; Yukl and Falbe 1991; Pfeffer 1992; Brass and Burkhardt 1993; Johnson, Sakano, Cote and Onzo 1993; Raven 1993; Hinkin and Schriesheim 1994; Erchul and Raven 1997; P”
Determinants of repurchase intention in online group-buying: The perspectives of DeLone & McLean IS success model and trust (2014, background): “Empirical evidence supports the link between reputation and trust has been provided by prior literature (e.g., Ba & Pavlou, 2002; Kim et al., 2004; Pennington et al., 2004; Teo & Liu, 2007).”
A Comparison of Online Trust Building Factors between Potential Customers and Repeat Customers (2004, background): “First, past literature proposed that trust that is perceived before the estimation of satisfaction enhances satisfaction by assuring customers that they will not be taken advantage of by opportunistic sellers (Pavlou, 2002).”
Examining Trust in Information Technology Artifacts: The Effects of System Quality and Culture (2008, background): “Several recent studies have found that institution-based trust can strongly influence trust in online environments [3, 64, 66].”
Psychological Contract Violation in Online Marketplaces: Antecedents, Consequences, and Moderating Role (2005, unknown): “In online marketplaces, price premiums are the additional monetary amount paid for a product above the average price received by multiple sellers for a perfectly duplicate product (Ba and Pavlou 2002).”
In crowdfunding we trust: A trust-building model in lending crowdfunding (2020, background): “Interpersonal trust is a vitally important concept for human behavior in both offline and online contexts (Jarvenpaa et al., 1998; Jarvenpaa, Tractinsky, & Saarinen, 1999; McKnight et al., 2002; Parks & Floyd, 1996, 1996; Pavlou, 2002; Sproull, Kiesler, & Kiesler, 1992; Yousafzai, Pallister, & Foxal”
Does Trust Still Matter? Research on the Role of Trust in Inter-Organizational Exchange (2006, background): “The recent study by Pavlou (2002) mentioned above also investigated the effect of predictability (referred to as credibility) on transaction success in an online, business-to-business marketplace.”