Perceived risk and trust associated with purchasing at electronic marketplaces

By Tibert Verhagen, Selmar Meents, Yao-Hua Tan. European Journal of Information Systems, 2006

305 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/1d08ab5a4cbc3251b112e4a079f886a4f674f827

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Customer behavior in electronic commerce: The moderating effect of e-purchasing experience (2010, background): “…meant that the differences between the twodecisionswerenot yet significant, and their principal objective was, therefore, to determine the perceptions which led consumers to adopt the Internet as an alternative shopping channel to the offline market (Chen et al., 2002; Verhagen et al., 2006).”
What Keeps the E-Banking Customer Loyal? A Multigroup Analysis of the Moderating Role of Consumer Characteristics on E-Loyalty in the Financial Service Industry. (2006, unknown): “Lowering perceived risks associated with online transactions as well as maintaining transaction trust are vital keys to attracting and retaining customers [Verhagen and Tan 2004].”
Determinants of repurchase intention in online group-buying: The perspectives of DeLone & McLean IS success model and trust (2014, background): “In the trust literature, trust in the e-commerce context can be divided into two types: intermediary trust and seller trust (Verhagen et al., 2006).”
The Effects of Shopping Orientations, Online Trust and Prior Online Purchase Experience toward Customers’ Online Purchase Intention (2010, background): “It has been demonstrated in the extant literature that trust beliefs positively influence customer online purchase intention (Verhagen, Meents, and Tan, 2006; Verhagen, Tan and Meents, 2004; McKnight, Choudhury and Kacmar, 2002; Lim, Sia, Lee and Benbasat, 2001; Jarvenpaa, Tractinsky, and Vitale,…”