The Role of Leadership in a Digitalized World: A Review

By Laura Cortellazzo, E. Bruni, Rita Zampieri. Frontiers in Psychology, 2019

629 citations recorded by the source corpus.

Digital technology has changed organizations in an irreversible way. Like the movable type printing accelerated the evolution of our history, digitalization is shaping organizations, work environment and processes, creating new challenges leaders have to face. Social science scholars have been trying to understand this multifaceted phenomenon, however, findings have accumulated in a fragmented and dispersed fashion across different disciplines, and do not seem to converge within a clear picture. To overcome this shortcoming in the literature and foster clarity and alignment in the academic debate, this paper provides a comprehensive analysis of the contribution of studies on leadership and digitalization, identifying patterns of thought and findings across various social science disciplines, such as management and psychology. It clarifies key definitions and ideas, highlighting the main theories and findings drawn by scholars. Further, it identifies categories that group papers according to the macro level of analysis (e-leadership and organization, digital tools, ethical issues, and social movements), and micro level of analysis (the role of C-level managers, leader's skills in the digital age, practices for leading virtual teams). Main findings show leaders are key actors in the development of a digital culture: they need to create relationships with multiple and scattered stakeholders, and focus on enabling collaborative processes in complex settings, while attending to pressing ethical concerns. With this research, we contribute to advance theoretically the debate about digital transformation and leadership, offering an extensive and systematic review, and identifying key future research opportunities to advance knowledge in this field.

Subfields: Communication, Social Psychology, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/ab7b3a5e4b592d071a8983f69d6d11c1776f8d9b

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Citations in the corpus

Leading and Working From Home in Times of COVID-19: On the Perceived Changes in Leadership Behaviors (2021, background): “Consequently, managers will have to share their power and delegate responsibilities to their employees (Cortellazzo et al., 2019).”
E-Leadership and Teleworking in Times of COVID-19 and Beyond: What We Know and Where Do We Go (2020, background): “Malhotra et al., 2007; Schwarzmüller et al., 2018; Cortellazzo et al., 2019 Work autonomy and less distraction potentially allow higher productivity.”
Preparing Workplaces for Digital Transformation: An Integrative Review and Framework of Multi-Level Factors (2021, background): “In general, leadership is found to play a crucial role in organizational functioning and employee performance (Cortellazzo et al., 2019; Gemeda and Lee, 2020).”