A Model of Consumer Choice of the Internet as an Information Source

By Brian T. Ratchford, Debabrata Talukdar, Myung-Soo Lee. International Journal of Electronic Commerce, 2001

330 citations recorded by the source corpus.

Subfields: Management Science and Operations Research, Marketing, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/9bd05dfeccc061a4e03d12b394c3b0ff4a156b3f

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In Management Science and Operations Research

In Marketing

In Strategy and Management

Citations in the corpus

The impact of electronic word-of-mouth: The adoption of online opinions in online customer communities (2008, background): “eWOM communication through electronic media allows consumers to not only obtain information related to goods and services from the few people they know, but also from a vast, geographically dispersed group of people, who have experience with relevant products or services (Ratchford et al., 2001; Lee”
Consumer search for information in the digital age: An empirical study of prepurchase search for automobiles (2003, background): “A positive, linear relation between education and information search has been found in past studies with automobiles as well as other durable goods (Claxton et al., 1974; Kiel & Layton, 1981; Ratchford et al., 2001).”
Is a picture really worth a thousand words?: - on the role of images in e-commerce (2014, background): “Results indicate that larger photos, which provide more information for buyer to inspect details of the product, increase the chance of success for an online selling.”
WebQual: An Instrument for Consumer Evaluation of Web Sites (2007, background): “This further confirms the relevance of the total set of dimensions for Web site evaluation: information quality [18], functional fit-to-task [79], tailored information [83], trust [62, 66, 75, 90, 98], response time [36], ease of use [69, 88], intuitive operations [69, 88], visual appeal [45], consi”
CONSUMER ONLINE SHOPPING ATTITUDES ANDBEHAVIOR: AN ASSESSMENT OF RESEARCH (2002, background): “However, perceived risk can be reduced by knowledge, skill, and experience on the Internet, computer, and online shopping (Ratchford et al. 2001; Senecal 2000; Sukpanich and Chen 1999; Ha et al. 2001).”
Attitude and age differences in online buying (2005, background): “Further, in a study of new car buyers, Ratchford et al. (2001)”
The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement (2007, background): “Since previous buyers are anonymous on the Internet, people generally will not easily accept or believe a review posted on a Web site if it does not provide enough information [38].”
Electronic Word-of-Mouth: Motives for and Consequences of Reading Customer Articulations on the Internet (2003, background): “Using the Internet, consumers are able to obtain information related to goods and services not only from friends, acquaintances, and colleagues, by means of personal communication, but also from a myriad of other people, otherwise unknown to them, who have had experience with the relevant products [”
Consumer Behavior in Web-Based Commerce: An Empirical Study (2001, background): “Consumers who use the Internet search more extensively before making a purchase than non-users [50].”
What drives consumers to shop online? A literature review (2004, background): “In our research context, relevant personality traits are “expertise” (Ratchford et al., 2001; Alba and Hutchinson, 1987), “self-efficacy” (Eastin and LaRose, 2000; Marakas et al.”