Consumer Behavior in Web-Based Commerce: An Empirical Study

By Marios Koufaris, A. Kambil, P. Labarbera. International Journal of Electronic Commerce, 2001

545 citations recorded by the source corpus.

Subfields: Information Systems and Management, Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/2f1f8022309cfd5afdc5a8c4edc2aadb43aa447d

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Citations in the corpus

The impact of the online and offline features on the user acceptance of Internet shopping malls (2004, methodology): “Some discussed the aspects of Web quality in a descriptive manner without delineating its major dimensions [16,26] while others focused on the success factors of the Internet shopping mall [4,5,21,31].”
Web Acceptance Model (WAM): Moderating effects of user experience (2007, background): “[39] seemed to imply that individuals with limited experience of use of a system evaluated it superficially, ease of use being a stronger determinant of future intention of use than for users with ample experience.”
What drives consumers' continuance intention to e-shopping?: Conceptual framework and managerial implications in the case of Saudi Arabia (2011, background): “Furthermore, enjoyment has commonly been found to have a significant impact on customer attitudes and behaviour on the web, such as increasing customer intention to return (Hampton-Sosa and Koufaris, 2005; Jarvenpaa and Todd, 1997; Koufaris et al., 2001; Koufaris, 2002; Chiu et al., 2009).”
Virtual Product Experience: Effects of Visual and Functional Control of Products on Perceived Diagnosticity and Flow in Electronic Shopping (2004, background): “Also, future research may look at the effects of virtual control on other consumer behavior variables, such as the Technology Acceptance Model variables [17], consumers’ attitudes change and satisfaction [36, 57], consumer trust [58], consumers’ perception of product risk [66], and consumers intenti”
An Empirical Study of Consumer Switching from Traditional to Electronic Channels: A Purchase-Decision Process Perspective (2004, background): “But this segment of frequent on-line buyers is important because on-line retailers are striving to determine what features attract frequent on-line buyers to return and what can be done to encourage repeat customers to become loyal customers [54].”
An empirical investigation into e‐shopping excitement: antecedents and effects (2009, background): “Online shoppers are looking for enjoyment (Koufaris et al., 2001/2002) and excitement (Jayawardhena, 2004b) in their shopping experience.”
The development of initial trust in an online company by new customers (2004, background): “They also need to provide customers with all the information and tools they need to make the right purchasing decisions [44].”
Influencing the online consumer's behavior: the Web experience (2004, background): “Koufaris et al., 2002 Marketing mix (1) Communication .”
The Influence of Website Characteristics on a Consumer's Urge to Buy Impulsively (2009, background): “Given the importance of the stimulus as a catalyst in the impulse buying process, environmental psychology has been a logical theoretical foundation for studying this phenomenon (e.g., Koufaris et al. 2001).”
For fun and profit: Hedonic value from image interactivity and responses toward an online store (2005, background): “Both types of value, in unison, affect approach responses (Koufaris et al., 2001/2002).”