Psychological empowerment, job satisfaction and performance among Filipino service workers

By M. R. Hechanova, Ramon Benedicto A. Alampay, Edna P. Franco. 2006

238 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/824eb04ba47353dc0c05146aafb67c849dd031d8

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In Organizational Behavior and Human Resource Management

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Citations in the corpus

The effects of employee empowerment on employee job satisfaction: A study on hotels in Turkey (2011, background): “Studies into psychological empowerment (Hechanova et al., 2006; Dewettinck and Van Ameijde, 2007; Laschinger et al., 2004; Spreitzer, 1995, 1996; Spreitzer et al., 1997) pay particular attention to job satisfaction.”
Linking organizational trust with employee engagement: the role of psychological empowerment (2014, unknown): “…& Sims, 1993), innovative behavior (Spreitzer, 1995; Spreitzer, DeJanasz, & Quinn, 1999) and job satisfaction and performance (Collins, 2007; Dickson & Lorenz, 2009; Hechanova, Alampay, & Franco, 2009; Kirkman, Rosen, Tesluk, & Gibson, 2004; Mohd, Salleh, Rahman, Azahar, Razlan, & Nazarudin, 2009).”
Organisational and psychological empowerment in the HRM‐performance linkage (2011, background): “Some studies have revealed instances of successful implementation of this HR practice (Cacioppe, 1998; Klidas, 2001; Hechanova et al., 2006), while others found it being a mere managerial rhetoric, for in practice it was associated with increased responsibility in dealing with customer complaints…”
Taking Stock: A review of more than twenty years of research on empowerment at work (2007, background): “It has also been used across cultures in Turkey (Ergeneli et al., 2007), the Philippines (Hechanova et al., 2006), Singapore (Avolio et al., 2004), the UK ( Holdsworth and Cartwright, 2003), Australia (Carless, 2004), and Canada (Laschinger et al., 2004).”
Perceived organizational support and job satisfaction: a moderated mediation model of proactive personality and psychological empowerment (2020, background): “Psychological empowerment is a bundle of circumstances that allows individuals or groups to think that they have a grip over their work [39].”
The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction (2014, background): “Further, Hechanova et al. (2006) showed that PE level varies by industry.”