INTEGRATING TRUST IN ELECTRONIC COMMERCE WITH THE TECHNOLOGY ACCEPTANCE MODEL: MODEL DEVELOPMENT AND VALIDATION

By Paul A. Pavlou. 2001

327 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/6d5aa4861cb83b2c865c1004c258a8d18232effa

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

Citations in the corpus

Consumer adoption of mobile banking in Jordan: Examining the role of usefulness, ease of use, perceived risk and self-efficacy (2016, background): “According to Pavlou (2001, p.109), PR is conceptualised as ‘the consumer’s subjective expectation of suffering a loss in pursuit of a desired outcome.’”
What Drives Electronic Commerce across Cultures? Across-Cultural Empirical Investigation of the Theory of Planned Behavior (2002, background): “Therefore, the influence of trust on consumer online transaction activities is fundamental in predicting e-commerce adoption (Gefen, 2002; Pavlou, 2001; 2002).”
Predicting e-services adoption: a perceived risk facets perspective (2003, methodology): “ Pavlou (2001) found that perceived risk reduced subject’s intention to transact but did not test for the risk-reducing effect of system EOU or the adverse effect of perceived risk on USF.”
What drives mobile commerce?: An empirical evaluation of the revised technology acceptance model (2005, background): “Furthermore, Internet EC has fatal consumer privacy weaknesses and issues involving monetary transactions, product purchases and merchandise services [26].”
Online Impulse Buying: Understanding the Interplay between Consumer Impulsiveness and Website Quality (2011, methodology): “These measures included security (Pavlou, 2001), navigability (Salisbury et al., 2001), and visual appeal (Loiacono et al., 2007), as well as perceived WSQ. Referring to Exhibit B-3 in Appendix B, one can see the differences across the two experimental interfaces.”
Encouraging Citizen Adoption of eGovernment by Building Trust (2002, background): “In e-commerce, perceived risk reduces intentions to exchange information and transact (Pavlou 2001).”
Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003, background): “TAM’s value in technologydriven contexts has been consistently important [11, 41, 65, 77], so employing it in the technology-driven context of e-commerce is a rational undertaking.”
What Signals Are You Sending? How Website Quality Influences Perceptions of Product Quality and Purchase Intentions (2011, unknown): “Security (Pavlou 2001)”
Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit (2009, background): “Consumers have shown reluctance to complete simple online purchases (Donna et al., 1999), primarily due to risk concerns (Jarvenpaa et al., 1999; Pavlou, 2001) and, thus perceived risk is posited as a prominent barrier to consumer acceptance of online banking.”
Citizen adoption of electronic government initiatives (2004, methodology): “Previous research has found that factors from TAM and DOI play a role in user acceptance of electronic commerce in the private sector ([3], [12], [14], [29], [33]).”
On-line trust: concepts, evolving themes, a model (2003, background): “Users' perceptions of risk are closely related to their trust (Mayer et al., 1995; Jarvenpaa and Leidner, 1999; Pavlou, 2001).”
Understanding online purchase intentions: contributions from technology and trust perspectives (2003, methodology): “The existing empirical evidence suggests that trust in the company negatively influences the perceived risk that is associated with buying something on the internet (Featherman, 2001; Pavlou, 2001).”
Moderating Effects of Task Type on Wireless Technology Acceptance (2005, background): “In a study of user intention to transact by integrating trust with TAM, Pavlou [37] has also noted that user intention to transact is affected by perceived usefulness and perceived risk, but not perceived ease of use.”
CONSUMER ONLINE SHOPPING ATTITUDES ANDBEHAVIOR: AN ASSESSMENT OF RESEARCH (2002, background): “…assurance-building mechanisms (e.g., seals, warranties, news clips), and (7) use of testimonials (van der Heijden et al. 2001; Liang and Lai 2000; Bhatnagar et al. 2000; Kim et al. 2001; Lowengart and Tractinskky 2001; Grazioli and Wang 2001; Pavlou 2001; Jarvenpaa et al. 2000; Lee et al. 2000).”