On-line trust: concepts, evolving themes, a model

By Cynthia L. Corritore, Beverly Kracher, Susan Wiedenbeck. Int. J. Hum. Comput. Stud., 2003

1,339 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/1aaf0eab33bb5589d357f0b1786575e448e385c9

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Citations in the corpus

The role of social presence in establishing loyalty in e-Service environments (2007, background): “Corritore et al. (2003, p. 740) provide a definition of online trust for users interacting with transactional or informational websites that encompasses " an attitude of confident expectation in an online situation or risk that one's vulnerabilities will not be exploited " .”
Explaining Decision-Making Algorithms through UI: Strategies to Help Non-Expert Stakeholders (2019, methodology): “We adapted Corritore et al.’s definition [12] and define trust as the confident expectation that one’s vulnerability will not be exploited.”
Understanding consumer intention to participate in online travel community and effects on consumer intention to purchase travel online and WOM: An integration of innovation diffusion theory and TAM with trust (2016, positive): “Prior studies consider trust as a key factor of success in the online context e.g. (Corritore, Kracher, & Wiedenbeck, 2003; Elbeltagi & Agag, 2016; Flavi (cid:1) an, Guinalíu, & Gurrea, 2006; Koufaris & Hampton-Sosa, 2004) due to the high risk that customers perceive in the online environment…”
Investigating the drivers for social commerce in social media platforms: Importance of trust, social support and the platform perceived usage (2018, background): “Trust in online contexts Trust is a concept studied in different disciplines such as philosophy, economics, sociology, management, and marketing (Corritore et al., 2003; Blois, 1999; Rousseau et al., 1998).”
An integrative model of consumers' intentions to purchase travel online (2015, background): “Venkatesh and Davis (2000) argue that subjective norm only has an effect on intentions in mandatory usage contexts, and not when the usage is voluntary.”
Manipulating perceived social presence through the web interface and its impact on attitude towards online shopping (2007, background): “Due to the above factors, establishing trust is especially important in the online environment to positively impact consumers' attitudes and purchasing intentions (Bart et al., 2005; Corritore et al., 2003; Gefen et al., 2003; Roy et al., 2001; van der Heijden et al., 2001; Wang and Emurian, 2005).”
Trust and Risk in eGovernment Adoption (2008, background): “When risk is present, trust is mandatory (Corritore et al., 2003; Mayer et al., 1995; Pavlou, 2003).”
Trust in Automation (2015, background): “For example, Corritore, Kracher, and Wiedenbeck (2003) developed a model of online trust that conceptualizes trust variability based on perceptions of website risk, credibility, and ease of use.”
Would You Trust a (Faulty) Robot? Effects of Error, Task Type and Personality on Human-Robot Cooperation and Trust (2015, background): “psychology, sociology, philosophy, economics), each discipline relies on its own definitions and findings which often lack agreement and generalization [4].”
Modeling Web Site Design Across Cultures: Relationships to Trust, Satisfaction, and E-Loyalty (2008, background): “[12] provide a definition of online trust that includes cognitive and emotional elements, with trust encompassing “an attitude of confident expectation in an online situation or risk that one’s vulnerabilities will not be exploited” (p.”