The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration

By Catherine Durnell Cramton. 2001

2,046 citations recorded by the source corpus.

Subfields: Communication, Social Psychology, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/57ea5a8a092bcae368caadf43bc2cd7798ec1410

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Citations in the corpus

Knowledge integration in virtual teams: The potential role of KMS (2002, background): “Uniquely held information, if mentioned, tends to be less salient to other team members, and therefore it fails to draw attention and to be retained (Cramton, 2001).”
Work Groups, Structural Diversity, and Knowledge Sharing in a Global Organization (2004, background): “One form of structural diversity originates from differences in the geographic locations of group members who can communicate via computer technologies to accomplish their work across vast physical distances (Cramton 2001, Jarvenpaa and Leidner 1999, Maznevski and Chudoba 2000).”
Virtual teams: team control structure, work processes, and team effectiveness (2004, background): “Using technology as a primary means of communication has been found to reduce team effectiveness because of increased communication problems associated with lags and delay of communication, inability to assess understanding of fellow team members, and team members’ differing frames of reference, lan”
Team creativity/innovation in culturally diverse teams: A meta‐analysis (2019, background): “However, knowledge, ideas, and perspectives may be abstract, tacit, and more difficult to communicate in a virtual than in collocated context (e.g., Cramton, 2001; Gibson & Gibbs, 2006; Kumar, van Fenema, & von Glinow, 2009).”
Innovating or Doing as Told? Status Differences and Overlapping Boundaries in Offshore Collaboration (2008, background): “…known that one of the key obstacles in achieving effective collaboration in distributed teams is the embeddedness of knowledge in local, situated practice and the resulting difficulty of establishing a common ground (Cramton 2001; Hinds and Mortensen 2004; Kumar et al. 2004; Lam 1997; Metiu 2006).”
The Use of Enterprise Social Network Sites for Knowledge Sharing in Distributed Organizations (2015, background): “…experts in distant parts of the organization (Faraj & Sproull, 2000), developing trusting relationships that encourage information sharing (Gibson & Gibbs, 2006), and sharing knowledge that is situated in local contexts and often taken for granted (Cramton, 2001; Sole & Edmondson, 2002).”
Scaffolded writing and rewriting in the discipline: A web-based reciprocal peer review system (2007, background): “Anonymity is important because writers and reviewers are likely to be less critical when identities are known (Crampton, 2001).”
Strategic Alignment Between Business and Information Technology: A Knowledge-Based View of Behaviors, Outcome, and Consequences (2006, background): “Successful knowledge integration requires that the concerned individuals possess an underlying base of shared domain knowledge [65, 80, 81], common knowledge [33, 34], or mutual knowledge [21].”
The Diversity-Bandwidth Trade-off1 (2011, neutral): “Building catalogs of expertise requires prior shared experience, which is a characteristic of strong-tie relationships (Wegner 1987; Liang, Moreland, and Argote 1995; Cramton 2001).”
Offshoring and the global distribution of work: Implications for task interdependence theory and practice (2009, background): “…communication and coordination effort required, the greater the chance of breakdown, and the greater the likelihood of loss of control, especially when tasks are located across global distances (Cramton, 2001; Kumar et al., 2005; Kurland & Egan, 1999; Nemiro, 2000; Thompson, 1967; Weisband, 2002).”
Unpacking Team Familiarity: The Effects of Geographic Location and Hierarchical Role (2012, background): “Lower-quality communication and a lack of mutual knowledge (Cramton 2001) may harm knowledge sharing.”