The impact of CEO servant leadership on firm performance in the hospitality industry

By Jun Huang, Weiwen Li, Canhua Qiu, Frederick Hong-kit Yim, Junbao Wan. 2016

119 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Tourism, Leisure and Hospitality Management

View Paper: https://www.semanticscholar.org/paper/3ca20546becf757dbdc961e5aef7209f8885f41c

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. Osman M. Karatepe
2. M. Bouzari
3. Dirk van Dierendonck
4. Sen Sendjaya
5. N. Eva
6. R. Liden
7. Jan G Langhof
8. Stefan Güldenberg

In Tourism, Leisure and Hospitality Management

1. Osman M. Karatepe
2. M. Bouzari

Citations in the corpus

• Servant Leadership: A systematic review and call for future research (2019, background): “Individual Service climate Firm performance Huang et al. (2016)”
• Test of a mediation model of psychological capital among hotel salespeople (2017, background): “…T ) Third, although it seems that servant leadership is an important and effective leadership style for the hospitality industry (Brownell, 2010; Huang et al., 2016), empirical research about the underlying process through which servant leadership influences customer-contact employees’…”
• Servant Leadership: A systematic literature review—toward a model of antecedents and outcomes (2019, background): “Leadership scholars (Huang et al., 2016; Liden et al., 2014) argue that employees who are influenced by SL (either indirectly through the organizational culture or directly by the Servant Leader) are more willing to engage in or show “serving behavior” toward their customers which, in turn, leads…”