Emotional strain and organizational citizenship behaviours: A meta-analysis and review

By Chu-Hsiang (Daisy) Chang, Russell E. Johnson, Liu-Qin Yang. 2007

92 citations recorded by the source corpus.

Subfields: General Health Professions, Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/2d4179f2e17244197baca378c9b1631f278b7f15

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In General Health Professions

1. Allison S. Gabriel

In Organizational Behavior and Human Resource Management

1. Jessica R. Methot
2. Emily H. Rosado-Solomon
3. P. Downes
4. Allison S. Gabriel
5. Y. Lee

In Social Psychology

1. Jessica R. Methot
2. Emily H. Rosado-Solomon
3. P. Downes
4. Allison S. Gabriel
5. Y. Lee

Citations in the corpus

• Office Chit-Chat as a Social Ritual: The Uplifting Yet Distracting Effects of Daily Small Talk at Work (2020, background): “GiventhatOCBinvolves discretionary acts that go beyond what is required by the job,a prerequisite for OCB is that individuals pos-sessasurplusofemotionalenergythattheyarewilling and able to expend to help their coworkers and the broader organization (Chang, Johnson, & Yang, 2007).”