Office Chit-Chat as a Social Ritual: The Uplifting Yet Distracting Effects of Daily Small Talk at Work

By Jessica R. Methot, Emily H. Rosado-Solomon, P. Downes, Allison S. Gabriel. Academy of Management Journal, 2020

168 citations recorded by the source corpus.

Small talk—short, superficial, or trivial communication not core to task completion—is normative and ubiquitous in organizations. Although small talk comprises one-third of adults’ speech, its effe...

Subfields: Experimental and Cognitive Psychology, Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/52a95eab723e1541c2f8adcec8cea1eb9c4399e9