An empirical study of transformational leadership, team performance and service quality in retail banks
By Peter K. C. Lee, T. Cheng, Andy C. L. Yeung, Kee-Hung Lai. 2011
156 citations recorded by the source corpus.
Subfields: Management Information Systems, Organizational Behavior and Human Resource Management, Strategy and Management
View Paper: https://www.semanticscholar.org/paper/24e13ff1d390a1be773cef8b7ee291e47dc27a44
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In Management Information Systems
In Organizational Behavior and Human Resource Management
In Strategy and Management
Citations in the corpus
- Leadership styles and organizational commitment: literature review (2016, background): “Lee et al. (2011) assert that leaders adopting intellectual stimulation tend to encourage followers to challenge assumptions and norms, thereby enhancing team performance and service quality.”
- How transformational leadership predicts employees’ affective commitment and performance (2018, background): “The influence of TL on team performance and service quality was investigated by Lee et al. (2011).”
- Transformational Leadership and Job Satisfaction (2012, background): “Positive relationship between intellectual stimulation and job satisfaction shows that result is consistent with[1],[24], and[18].”