Quality of Work Life as a Mediator Between Emotional Labor and Work Family Interference

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Emotional labor and burnout among female teachers: Work–family conflict as mediator (2011, methodology): “The study by Cheung and Tang (2009) of 442 Hong Kong Chinese service employees examined the relationship between emotional labor and work–family interference, and the mediator effect of quality of life on this relationship.”
The impact of emotional labor on employees’ work-life balance perception and commitment: A study in the hospitality industry (2017, background): “…labor as antecedent to work-life balance and provide evidence for a significant effect of emotional labor on work-life balance perception (e.g., Cheung and Tang, 2009; Montgomery et al., 2005/2006; Schulz et al., 2004; Yanchus et al., 2010) as both private and professional life demand taking…”
Abusive supervision and work-family conflict: The path through emotional labor and burnout (2012, background): “….com/ locate / leaqua result in harmful outcomes such as diminished quality of work life, job satisfaction and health as well as increased burnout (Beal, Trougakos, Weiss, & Green, 2006; Bono & Vey, 2005; Brotheridge & Lee, 2002; Cheung & Tang, 2009; Grandey, 2003; Naring, Briet, & Brouwers, 2006).”