The Effect of Musical Style on Restaurant Customers' Spending

By Adrian C. North, A. Shilcock, D. Hargreaves. 2003

191 citations recorded by the source corpus.

Subfields: Experimental and Cognitive Psychology, Marketing

View Paper: https://www.semanticscholar.org/paper/01be3fd721320e9391dfdd12b257721160d34c60

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In Experimental and Cognitive Psychology

In Marketing

Citations in the corpus

Customer experience in tourism: A review of definitions, components, and measurements (2020, background): “14 Another group of antecedents are related to the brand including price, promotion, quality, atmospherics, servicescape, socialscape, authenticity, online setting, employee characteristics and co-creation opportunities such as self-service settings (Adhikari & Bhattacharya, 2016; Axelsen & Swan, 20”
Reviewing congruity effects in the service environment musicscape (2008, background): “), and resulted in higher spending by up-market restaurant diners ( North et al. , 2003”
Let the music play...or not: the influence of background music on consumer behaviour (2012, unknown): “…(mood, arousal pleasure, emotion) (Bitner, 1992; Tansik and Routheaux (1999), financial returns (value of sales, quantity purchased, gross margins) (North et al., 2000, 2003), attitudes and perception (liking, brand loyalty, service quality) (Chebat et al., 1993; Grewal et al., 2003), temporal…”
Formulating a Revised Taxonomy for Modes of Listening (2012, background): “North, Shilcock, & Hargreaves, 2003 ), the effects of attention on evaluating harmonic progressions (e.”
The Impact of Restaurant Table Characteristics on Meal Duration and Spending (2004, background): “Several other studies have examined food consumption in relation to group size in institutional food-service settings and also in bars, while another study found a relationship between the music played in a restaurant and customers’ spending but did not examine duration.(13) A review of design and o”
The impact of customer‐to‐customer interactions in a high personal contact service setting (2005, background): “characteristics of the actual physical surroundings, such as music ( North et al. , 2003”
Store Atmospherics: A Multisensory Perspective (2014, background): “For example, playing classical music increased average spending in a restaurant setting (North, Shilcock, & Hargreaves, 2003; Spence & Piqueras-Fiszman, 2014; Wilson, 2003) and French music led to more purchases of French wine in a supermarket (North, Hargreaves, & McKendrick, 1997, 1999).”
It is all in the mix: The interactive effect of music tempo and mode on in-store sales (2012, background): “…of music including music versus no-music comparisons (Park and Young 1986), background versus foreground conditions (Yalch and Spangenberg 1993; Morrison et al. 2011), and comparisons of the effects of differing musical genre (Areni and Kim 1993; Wilson 2003; North et al. 2000; North et al. 2003).”