Jieun Kim
Organizational Behavior and Human Resource Management · with Kim · 2012
A researcher in the Science corpus: 1 paper; trusts 1 researcher and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 12 citations into it
- Sociology and Political Science — 8 citations into it
Whom Jieun Kim trusts
Their strongest outbound trust, strongest first, inferred from their citations.
- Wei-Chi Tsai (in Organizational Behavior and Human Resource Management)
Papers from Jieun Kim's perspective
Ordered by how strongly the researchers Jieun Kim trusts endorse each paper. Same corpus, a different order for every researcher.
- The importance of attitude and appearance in the service encounter in retail and hospitality
- Perceived Retail Crowding and Shopping Satisfaction: What Modifies This Relationship?
- Influence of salesperson characteristics and customer emotion on retail dyadic relationships
- The Influence of a Mere Social Presence in a Retail Context
- The Effect of Retail Atmospherics on Customers' Perceptions of Salespeople and Customer Persuasion:: An Empirical Investigation
- Determinants and consequences of employee displayed positive emotions
- Ensuring greater satisfaction by engineering salesperson response to customer emotions
- Physical attractiveness of the service worker in the moment of truth and its effects on customer satisfaction
- An empirical examination of perceived retail crowding, emotions, and retail outcomes
- Describing and Measuring Emotional Response to Shopping Experience
Their papers
- Human factors in retail environments: a review (2012) — 94 citations